After-sales service
In order to ensure the quality of the rolls, Tangshan Yilian Sheng Roll Co., Ltd. strengthens the process control in the production process control, earnestly implements relevant standards, ensures that the products are delivered on time with good quality and quantity, and earnestly fulfills the purpose of "serving users, being responsible to users and satisfying users". The following commitments are hereby made:
1, in strict accordance with the requirements of the ISO9001:2008 quality system to control product quality and process, to ensure timely delivery, to ensure the normal use of the roll.
2. The rolls produced by our company are all produced by Benxi pig iron, and the content of harmful elements such as P and S is strictly controlled.
3, roll working layer of molten iron all use medium frequency induction furnace smelting, strict control of the chemical composition of the roll, the furnace before the molten iron using direct reading spectrometer for chemical composition analysis.
4. All products are annealed in a resistance furnace for stress relief. After the goods arrive, they can be used directly on the machine without natural failure, which reduces the user's capital occupation and ensures the product quality.
5. All products are tested by ultrasonic flaw detection to ensure the internal quality of the roll while making the quality of the binding layer of the centrifugal composite roll more perfect.
6. After the roll is transported to the site, the supplier shall be responsible for compensation if there are any quality problems such as sand holes, pores, looseness, excessive hardness of the working layer and slag inclusion of the roll composite bonding layer due to the manufacture of the supplier. And guarantee to arrive at the scene within 3 days to solve.
7, carefully track the use of products, in line with the principle of high responsibility to users, humbly listen to the opinions of users, and constantly improve product quality.
Liaoning Yilian Sheng New Material Co., Ltd.
June 2020